FAQs

How long will it take for my order to ship, and when will it arrive?

Depending on the product, most orders ship within 1-2 business days, though some may ship the same day. Rare delays can happen due to unforeseen issues, but generally, your order will arrive within 4-7 days. Any longer delivery times will be noted on the product page. We are committed to fast processing and shipping, along with top-notch customer support.

Which payment methods do you accept?

We accept major Credit/Debit Cards (Visa, Mastercard, American Express, Discover), as well as Apple Pay and Google Pay.

What is your return policy?

We provide a 30-Day Money Back Guarantee on all products. Please review our 30-Day Return Policy at the bottom of the page for details.

What is your cancellation policy?

You may cancel any order for a full refund before it ships. Please contact us immediately at support@tinyboundaries.com to cancel. Once shipped, the order will fall under our 30-Day Return Policy.

What if my product is damaged?

Inspect the packaging upon delivery. If you notice damage—even to the box—please note it when signing for the delivery. If you suspect damage but can’t inspect it immediately, write “suspect damage” on the receipt. If you find the product damaged, send photos to support@tinyboundaries.com, and we’ll arrange a replacement or other compensation.

How do I place an order?

To order online, click “Add to Cart” on your chosen product and proceed to checkout. Enter your shipping and payment information to complete your purchase. To place an order by phone, call us at 646-814-8247. We’ll confirm your order immediately and begin processing it.

How will I know when my order ships?

You’ll receive a confirmation email as soon as you order, which includes order details and shipping information. Once it ships, you’ll receive another email with tracking information. If an item is unexpectedly out of stock, we’ll notify you within one business day.

Will I receive an order confirmation by email?

Yes, we’ll send an order confirmation to the email address you provide. We recommend printing and saving it for your records. Be sure your email address is correct to receive these updates.

Do you charge sales tax?

We’re based in Washington and only charge sales tax on orders shipped within Washington, potentially saving you hundreds compared to other stores.

Can I change my order?

Yes, you can modify your order before it ships by emailing us at support@tinyboundaries.com. If there’s a price difference, we’ll issue a credit or send a custom invoice to cover it. For immediate help, you can also call us at 646-814-8247.